COVID-19 Response and Prevention
To Our Family,
The Sales Department is now OPEN for online sales only and we look forward to assisting you in the online sales journey.
Parts and service will be open with limited staff until we are told otherwise by the state government. Call for appointments only, no walk-ins. To limit the number of waiting customers we are only taking drop off appointments.
UPDATE on COVID-19 and YOUR SAFETY
We take great honor in being your choice dealership and service center, and your safety and well-being is our top priority. In response to the growing concerns about the spread of the novel coronavirus (COVID-19), we want to provide an update on the steps we've put in place to help protect our guests.
GREETINGS. We have advised all dealership employees to suspend handshakes and physical contact with our guests. While it is normally our policy to greet guests with a handshake and a smile, we are taking precautionary measures against spreading illness. The smile and guest focus will continue!
SANITATION. Our janitorial staff and employees have been instructed to increase their focus on disinfecting high-touch surfaces within our offices and dealership.
EMPLOYEE'S HEALTH. Our team members are prohibited from reporting to work without self-quarantine and a doctor's certification if they have been exposed to a COVID-19 patient, if they have traveled to high-impact areas (as determined by the CDC), or have taken a cruise. As a company, we have also paused all non-essential business travel.
While there is a lot of uncertainty because of COVID-19, we are grateful you have entrusted us to help you purchase and service your vehicle. We are closely monitoring this evolving situation, and we will continue to update you with any changes to our company policies.
We thank you for your understanding and cooperation during this time. Please, let us know if you have any questions or concerns. We can be reached at (570) 457-6600.
The Performance Kia Team